A quote that arrives within minutes of asking is suspicious for a reason. These are the seven add-on lines that turn a £350 quote into a £620 invoice.
1. Fuel surcharge
Reputable firms include fuel in the quote. If you see a "fuel surcharge — to be confirmed" line, walk away.
2. Stairs and floor levels
Some firms charge per flight above the ground floor. Always disclose your floor — and your destination floor — at quote stage.
3. Parking suspensions
A permit suspension in central London or Cambridge can be £180. Make sure it's included.
4. Packing materials
Boxes and tape are commonly billed at end-of-move. Confirm whether the quote includes them or not.
5. Wait time
If your keys are late, hourly firms charge a "wait fee". Fixed-quote firms absorb the first 60–90 minutes.
6. Dismantle / reassemble
Beds and wardrobes routinely don't fit through doors fully assembled. Fair quotes include this.
7. Insurance excess
Standard cover often has a £250 excess per claim. Worth asking before move day, not after a chip in your dining table.
Frequently asked questions
How can I avoid all of this?
Ask for a written, fully-inclusive fixed quote. If a firm refuses, the surprises are designed in.
Need a quote? Get a fixed price online in 30 seconds, or call 01604 372373.
